SF Bay Area · Established 2023 · IT & Security

The MSP you should
have had all along.

Full-stack IT and cybersecurity, whether you're building from scratch or replacing something that stopped working. No long contracts.

20 min
Median first-touch response
0
Client breaches, ever
360°
Security coverage, every client
0
Long-term contracts required

// 01 - The reckoning

MSPs charge like surgeons.
Most show up like
temps.

Maybe you've been through an MSP that over-promised and under-delivered. Maybe you've been handling IT yourself and it's eating hours you don't have. Either way, you know the feeling: something breaks, and the fix takes longer than it should.

Computer Rabbit was built to end that.

  • Tickets queued for tomorrow.Median 20-minute response, monitored.
  • Three-year auto-renew contracts.Month-to-month. Cancel anytime.
  • Surprise project bills.Flat rate. The number on the SOW is the number.
  • Reactive, ticket-driven.Strategic IT planning built around where your business is headed.
  • Helpdesk pretending to be security.Security-first. EDR, MDR, compliance. Built in.

// 02 - What we do

Nine pillars.
One bill. One team. One call.

IT, security, cloud, and strategy. All included in every plan. One vendor. One flat rate. Nothing bolted on later.

01 / 09

Managed IT & Helpdesk

Real engineers, not gatekeepers. Your team Slacks us, calls us, emails us. We fix it.

  • Unlimited remote support
  • On-site dispatch (Bay Area)
  • User onboarding & offboarding
  • Asset & license tracking
02 / 09

Cybersecurity & SOC

24/7 detection and response. EDR, MDR, identity, email. Covered as one stack.

  • Managed EDR + MDR
  • Identity threat response
  • Email security & phishing defense
  • Incident response retainer
03 / 09

Cloud: M365, Google, Azure

Tenant hardening, license rightsizing, identity, conditional access. Done properly.

  • M365 / Google Workspace admin
  • Azure / AWS infra
  • Conditional access & SSO
  • Tenant security baselines
04 / 09

Network & Infrastructure

Switching, Wi-Fi, firewalls, VPN, ZTNA. Designed for the next ten years.

  • Firewall & ZTNA deployment
  • Wi-Fi 6E site surveys
  • VLAN & SDN design
  • Cabling & rack work
05 / 09

Backup & Disaster Recovery

3-2-1, immutable, tested. The drill matters more than the disk.

  • Immutable cloud backups
  • M365 / Google data protection
  • Quarterly restore drills
  • RTO / RPO commitments in writing
06 / 09

Compliance: HIPAA, SOC 2, CMMC

Evidence collection, control mapping, audit support. Less hand-waving, more artifacts.

  • HIPAA Security Rule
  • SOC 2 Type II readiness
  • CMMC Level 2
  • PCI DSS & state privacy laws
07 / 09

vCIO & Strategy

Quarterly business reviews. Roadmaps. Budgets. Tech as a lever, not a tax.

  • Quarterly business reviews
  • 3-year tech roadmaps
  • Budget & vendor strategy
  • M&A IT integration
08 / 09

Phishing & Awareness Training

Realistic simulations. Short, monthly micro-training. Reportable progress.

  • Monthly simulated phishing
  • Bite-sized video training
  • Risk-scored user reports
  • Custom scenarios
09 / 09

Hardware Procurement

Sourced, imaged, shipped, enrolled. They open the box, it's already theirs.

  • Vendor-agnostic sourcing
  • Zero-touch deployment (MDM)
  • Standard imaging & lifecycle
  • Trade-in & secure disposal

// 03 - How we engage

From first call to fully secured
in
about six weeks.

01
Discovery call
30 minutes. We listen. You describe the pain. No deck, no demo, no script.
02
Posture assessment
We audit your stack: identity, endpoints, network, cloud. Then hand you a written report. Yours to keep, even if you don't sign.
03
Flat-rate proposal
One number, per user, per month. The scope is on a single page. No starred footnotes.
04
30-day onboarding
We deploy our stack, document everything, and run two tabletop drills before we declare you live.

// 05 - What it costs

Per user. Per month.
Published, not whispered.

Every tier gets the full security stack. No setup fees. No three-year handcuffs. If we ever raise your rate, we tell you ninety days early. In writing.

Essentials
$120 - $150per user / month

The full security stack from day one. EDR, MDR, compliance support, vCIO, and unlimited helpdesk. Everything a business needs to stay protected.

  • Unlimited remote support
  • EDR + MDR on every endpoint
  • Cloud admin (M365 / Google)
  • Identity threat protection
  • Backups + monitoring
  • Phishing simulations + training
  • vCIO sessions + business reviews
  • Compliance support
Choose Essentials
Enterprise
$200 - $250per user / month

Premium security tooling, a dedicated security lead, advanced hardening, and the most hands-on strategic partnership we offer.

  • Everything in Professional
  • Premium security tooling
  • Dedicated security lead
  • Advanced endpoint hardening
  • Most frequent strategic touchpoints
  • Strategic vCISO governance + regulated framework management
Choose Enterprise
Fine print, no asterisks:Prices include all listed services. Hardware billed at cost. Project work quoted flat. Month-to-month, 30 days notice.
We noticed a trend in the IT world: businesses were being charged “boutique” prices for basic security and mediocre support. Computer Rabbit was started to flip the script. We provide a comprehensive security stack and lightning-fast service from the jump. No hidden gaps. No excuses. Just IT that works.
Adam Daniels
Founder · SF Bay Area
// Don't wait to get secure

Thirty minutes.
Zero pressure.

Book a discovery call. We'll listen, ask sharp questions, and tell you whether we're a fit, even if the answer is "stay where you are."

Phone
Coverage
SF Bay Area & United States
Response
Same business day, always